This service is performed in our hospital as an office appointment or can be done while your pet is here for a surgery.

Answers to frequently asked questions about HomeAgain and microchipping.


What makes HomeAgain unique?
Only HomeAgain combines advanced microchipping technology with innovative pet recovery services to create a higher standard in pet protection. The comprehensive, proactive HomeAgain approach to pet recovery offers the highest likelihood of reuniting lost pets with their owners. That’s because only HomeAgain has a proactive network of veterinarians, shelters, and volunteer PetRescuers who are immediately notified through Lost Pet Alerts to help locate lost pets. And HomeAgain maintains pet owner contact information by proactively prompting owners to update it during the annual membership renewal process and through other member communications. Moreover, only HomeAgain offers pet owners a host of value-added services with an annual membership. These include attractive wellness benefits like Lost Pet Medical Insurance for lost dogs and cats and 24/7 access to a Pet Emergency Medical Hotline.

Note: microchip registration is included with the first year of HomeAgain membership. Once registered, microchips remain in the HomeAgain database permanently and may be updated online at no charge anytime by logging into HomeAgain.com, regardless of annual membership status.

Can the HomeAgain scanner detect and read all microchips?
Yes, the HomeAgain Universal WorldScan™ Reader is a universal scanner shown in a real-world trial to be the most sensitive in detecting all frequencies of microchips—regardless of brand—and accurately displaying the ID codes.

How do people register their pets with HomeAgain? How do they change their contact information?
This may be done online by logging into the HomeAgain Vet Portal or HomeAgain Shelter Portal, or by mailing in the microchip enrollment form.
Owners may register their pets online at Homeagain.com or by calling 1-888-HomeAgain (1-888-466-3242). Owners will need to supply their contact information as well as their pet’s unique microchip ID code and a description of the pet. Photos are strongly recommended.
HomeAgain members may update their contact information at any time online by logging into HomeAgain.com or by phone at no charge; in addition, they will be prompted to do so throughout the year and when their annual membership comes up for renewal.

Microchipping1.jpgIf pet owners decide not to renew their annual membership, will their pets’ microchip ID codes and information still remain in the HomeAgain database?
Once entered in the HomeAgain database, microchips are registered for life, whether or not pet owners renew their annual memberships, and contact information may be updated online anytime free of charge by logging into HomeAgain.com. However, if a non-member’s pet is lost, they are not eligible for the value-added benefits included with the annual HomeAgain membership, such as proactive outreach to local PetRescuer volunteers, medical insurance for lost pets, travel assistance for found pets, the 24/7 medical hotline, etc.

Can other brands of microchips be registered in the HomeAgain National Pet Recovery Database?
Yes, owners of pets implanted with any brand of microchip can register their pets’ microchip ID with HomeAgain to become members and receive all the same benefits as HomeAgain members with HomeAgain microchips. They, too, will need to pay the annual membership fee to maintain their exclusive member benefits. Once registered, their pets' microchip ID will remain in our database for life, regardless of membership status, and contact information may be updated online anytime free of charge by logging into HomeAgain.com

What if there are shelters in my area without universal scanners?
Most shelters are capable of reading all types of microchips. But if there is one in your area without a universal scanner

1. Lord LK, Pennell ML, Ingwersen W, Fisher RA. Sensitivity of commercial scanners to microchips of various frequencies implanted in dogs and cats. J Am Vet Med Assoc. 2008;233(11):1729–1735.

For more information or to enroll your pet with HomeAgain click here